Introduction to Essential Therapy & Counseling
Welcome to Essential Therapy & Counseling, where our mission is to provide counseling services to our clients. Our website serves as a digital gateway for you to understand the services we offer and how they can benefit you.
Interacting with Our Services
Our website facilitates initial engagement by offering detailed information about our services and enabling direct communication through our contact form. This form is the primary channel for online interaction, allowing you to:
- Request further information about our services
- Schedule virtual or in-person appointments
- Pose any questions or convey messages to our team
Collection and Use of Personal Information
When you use our contact form, we collect only the essential personal information needed to fulfill your requests and communicate effectively with you. This includes:
Name: To address you personally in our communications.
Email Address: To send detailed responses or information about our services.
Phone Number: For direct communication, especially for scheduling purposes.
Message/Inquiry: To understand and address your specific needs or questions.
This information is collected directly from you when you choose to fill out the contact form on our website. We use this information exclusively to:
Communicate with You: Providing answers to your inquiries and information about our services that you requested.
Schedule Appointments: Organizing counseling services based on your needs and preferences.
Commitment to Privacy
Your privacy is of utmost importance to us. Essential Therapy & Counseling does not share your personal information with third parties, ensuring that your data is used solely for the purposes of enhancing your experience with our services and responding to your inquiries. We are dedicated to maintaining the confidentiality and security of your personal information in alignment with this Privacy Policy.
By providing your personal information through our contact form, you consent to its collection and use as outlined in this policy. We encourage you to read this document thoroughly to fully understand our practices regarding the handling of your personal information.
Data Protection, Security, and User Rights
Our Commitment to Your Data’s Security
At Essential Therapy & Counseling, safeguarding your personal information is a top priority. We employ robust security measures to protect your data from unauthorized access, alteration, and potential breaches:
Secure Hosting: Our website is hosted on Amazon Web Services (AWS), which is known for its comprehensive security features and compliance with industry standards.
Data Encryption: We use HTTPS encryption to secure the transmission of data between your browser and our website, ensuring the confidentiality of your personal information.
Access Control: Access to your personal information is strictly limited to authorized representatives who need it to provide services or respond to your inquiries.
We are committed to regularly reviewing and enhancing our security practices to address evolving challenges and maintain the integrity of your data.
Responding to Data Breaches
Despite our rigorous security measures, no system is infallible. In the event of a data breach:
Notification Protocol: We will inform affected individuals via email promptly, within the time frame mandated by applicable laws, detailing the nature of the breach and the actions being taken.
Breach Response Measures: Immediate steps will be taken to assess and contain the breach, secure our systems, and prevent future incidents. Your prompt notification of any suspected breach on your end is highly encouraged.
Respecting Your Privacy Rights
You have the right to manage your personal information held by us:
Access and Deletion: You can request access to or deletion of your personal information, subject to legal and operational constraints.
Opt-Out: If applicable, you may opt-out of certain uses of your personal information, such as the sale of data (though we currently do not engage in this practice).
To exercise these rights, contact us at:
Essential Therapy & Counseling
5047 Robert J. Matthews Parkway, Suite 302
El Dorado Hills, CA 95762
USA
Email: Info (at) advancedpsychtesting (dot) com
Please provide enough information to verify your identity and describe your request clearly. We aim to respond promptly and support you in exercising your rights.
Cookies and Online Tracking
Our website’s use of cookies is limited and mainly pertains to third-party analytics tools like Google Analytics, which help us understand website usage and improve your experience. To manage cookies:
Browser Settings: Adjust your browser settings to control cookie usage according to your preferences.
Google Analytics Opt-Out: Use Google’s opt-out add-on for browsers if you wish to prevent analytics tracking across all websites.
We respect your privacy choices and provide these options to enhance your control over online tracking and data usage.
Miscellaneous
Age Restrictions
Our services and website are not directed towards children under the age of 13, in compliance with the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a visitor under the age of 13 on our site, we will delete the information from our records.
International Data Transfers
Advanced Psychological Testing primarily operates and provides services within the state of California. We do not intentionally transfer personal information across state or international borders. If any such transfer should occur in the future, it will be in compliance with applicable privacy laws and with the aim of maintaining the security of your personal information.
Third-Party Websites
Our website may contain links to third-party websites for your convenience and information. These external sites are not under our control, and we are not responsible for their privacy policies or practices. We encourage you to review the privacy policies of any third-party sites you interact with to understand how they collect, use, and share your information. Our inclusion of such links does not imply endorsement of the linked site or service.
Policy Updates and Contact Information
Updates to Our Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We encourage you to review our Privacy Policy periodically for any updates or changes. The most current version of the policy will always be available on our website, with the effective date noted at the top of the page.
Contacting Us
If you have any questions about this Privacy Policy, our data practices, or your dealings with our website, please contact us at:
Essential Therapy & Counseling
5047 Robert J. Matthews Parkway, Suite 302
El Dorado Hills, CA 95762
USA
Email: Info (at) advancedpsychtesting (dot) com
We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy.
Updated April 15, 2024